The Leads Report gives details about the different leads you are getting from your Cyncly website.
Calls
The number of calls from your website or ads.
Forms/Store Inquiries
The number of form fills such as "Request an Estimate" or "Request More Product Info".
Chats
The number of Podium chats.
Sample Orders
The number of consumer sample orders.
Visualizations
The number of leads from your in-store visualization kiosk.
All Calls by Status:
Calls: The total number of calls received over selected time frame
Answered: The number of calls answered by the retailer
Missed: The number of calls that were missed/not answered
Other: This includes calls that got a busy signal, were cancelled, failed, or hung up